Delivery and Returns

Delivery

We deliver products only in Finland. We are offering free delivery  across Finland for orders over 59€ ! The shipping costs are not included in the product price and depend on the total purchase value. Delivery usually takes 1-5 business days.

Locker or local Post Office:
order  value  up to 59€: 8€
order  value  more than 59€: 0€
Home Delivery service:
order  value  up to 59€: 8€
order  value  more than 59€: 0€

Returns

If Your child has grown so quickly that You even didn’t start a purchased pack of our diapers or simply changed Your mind, You can return the unopened package during 60 days period on Your own cost. We will make a refund to the same account that You were paying from. The refund for the product (not the delivery) will be transferred in 5 business days after receiving the returned item. Due to product specifics and hygiene reasons we will not accept returns of opened or damaged bags of diapers. If You wish to return the product, please contact us in English at: support@mamaknowsbest.fi with Your order and payment details and we will guide You on further steps and advice the most cost-effective way of return delivery.