Delivery and Returns

Delivery

We deliver products only in Finland. The shipping costs are not included in the product price and depend on Your selected delivery method and service provider. Delivery usually takes 2-5 business days.

Locker or local Post Office:
order  value  up to 69€: 5€
order  value  more 119€: 0€
Home Delivery service:
order  value  up to 69€: 10€
order  value  69-119€: 5€
order value more 119€: 0€
Home Delivery service:
order value  up to  69€: 15€
order  value  69-119€: 10€
order value more 119€: 0€

We are offering free delivery to Post Offices across Finland for orders over 69€ and free Home delivery for orders over 119€.

Returns

If Your child has grown so quickly that You even didn’t start a purchased pack of our diapers or simply changed Your mind, You can return the unopened package during 60 days period on Your own cost. We will make a refund to the same account that You were paying from. The refund for the product (not the delivery) will be transferred in 5 business days after receiving the returned item. Due to product specifics and hygiene reasons we will not accept returns of opened or damaged bags of diapers. If You wish to return the product, please contact us in English at: support@mamaknowsbest.fi with Your order and payment details and we will guide You on further steps and advice the most cost-effective way of return delivery.